Industry codes · NAICS 561422
Government contracts for Telemarketing Bureaus and Other Contact Centers
1 open right now. Every federal award under NAICS 561422 since fiscal year 2024: who buys, who wins, how big the awards are and how much competition they draw.
Open right now
1
federal, DLA and state/local
Contracts awarded
55
$930M to 26 companies
Typical award
$5.1M
usually $377K to $24M
One-bid contracts
24%
6 of 25 competed awards
Set aside
16%
reserved for small businesses or programs
Open right now
Closing soonest first. Open any of them free for the price history, who usually bids and what to bid.
Hrbcc
SAM.gov · closes Nov 2 · 8(a) Set-Aside (FAR 19.8)
Awards by fiscal year
FY2024
19 · $292M
FY2025
22 · $312M
FY2026
14 · $326M
Who buys
Texas Npsc(Txnp)
Federal Emergency Management Agency · 6 awards · $122M
Headquarters Procurement Services
Energy, Department Of · 6 awards · $59M
IT Strategy And Modernization
Internal Revenue Service · 3 awards · $164M · 33% one bid
IT Operations
Internal Revenue Service · 3 awards · $47M · 67% one bid
Navsup Flt Log Ctr Norfolk
Dept Of The Navy · 3 awards · $42M
Acquisitions - Rpso Frankfurt
State, Department Of · 3 awards · $80K
Sac Frederick (36c10x)
Veterans Affairs, Department Of · 2 awards · $184M
Defense Human Resources Activity
Defense Human Resources Activity · 2 awards · $35M
Who wins
Maximus Federal Services, INC.
22 wins · $503M
Valley Administrative Services, LLC
5 wins · $106K · small business
Strategic Data Systems, INC.
3 wins · $42M
Kech, INC.
2 wins · $44M · small business
Cherokee United Services, L.L.C.
2 wins · $23M
Encore Jv1 LLC
1 win · $153M · small business
Fred Hutchinson Cancer Center
1 win · $53M
Edgewater Federal Solutions, INC.
1 win · $32M
What gets bought
IT And Telecom - Business Application/Application Development Support Services (Labor) · 9Support- Professional: Other · 9IT And Telecom - End User: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools (Hw/Perp Sw) · 6Support- Professional: Communications · 6Support- Management: Data Collection · 6IT And Telecom - Network Support Services (Labor) · 3Support- Administrative: Other · 3IT And Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor) · 2
Ending in the next 12 months
These will likely be re-bid. The incumbent and the price are public now.
Intransition Contact Center Support Services
Leidos, INC. · Defense Health Agency · ends Jan 2027 · $5.8M · won with 1 bid
Masterfile Legacy Application Training- New Contract
Maximus Federal Services, INC. · IT Operations · ends Sep 2027 · $293K · won with 1 bid
After-Hours Call Center Service For U.S. Embassy London, Uk
Valley Administrative Services LLC · Acquisitions - Rpso Frankfurt · ends Sep 2027 · $28K
Consumer Support Line For Deaf Or Hard-Of-Hearing (Dhh) Individuals Who Use American Sign Language (Asl).
Communication Service For The Deaf, INC. · Fcc · ends Jul 2027 · $24K · won with 1 bid
Bid on telemarketing bureaus and other contact centers contracts
ZukoBid lays out every open contract: what they want, where to get it, what it sold for before, what to bid, what you'll make, and where to submit.
From federal contract award records (SAM.gov), base awards over $10K since fiscal year 2024, updated daily; open contracts from SAM.gov, DLA's DIBBS and state and local boards, updated hourly. "One-bid" counts only competed contracts (open to any bidder) that report how many bids came in.
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