Industry codes · NAICS 561421
Government contracts for Telephone Answering Services
1 open right now. Every federal award under NAICS 561421 since fiscal year 2024: who buys, who wins, how big the awards are and how much competition they draw.
Open right now
1
federal, DLA and state/local
Contracts awarded
220
$1.1B to 74 companies
Typical award
$36K
usually $18K to $156K
One-bid contracts
37%
36 of 98 competed awards
Set aside
10%
reserved for small businesses or programs
Open right now
Closing soonest first. Open any of them free for the price history, who usually bids and what to bid.
R426--Vacchcs Switchboard Operators
SAM.gov · closes — · Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-A
Awards by fiscal year
FY2024
72 · $109M
FY2025
67 · $917M
FY2026
81 · $79M
Who buys
249-Network Contract Office 9 (36c249)
Veterans Affairs, Department Of · 11 awards · $30M
246-Network Contracting Office 6 (36c246)
Veterans Affairs, Department Of · 10 awards · $12M
U.S. Embassy Rabat
State, Department Of · 8 awards · $599K · 50% one bid
Acquisitions - Rpso Frankfurt
State, Department Of · 8 awards · $233K
U.S. Embassy Amman
State, Department Of · 8 awards · $226K · 100% one bid
242-Network Contract Office 02 (36c242)
Veterans Affairs, Department Of · 7 awards · $21M · 33% one bid
U.S. Embassy Juba
State, Department Of · 7 awards · $567K · 0% one bid
U.S. Embassy Abuja
State, Department Of · 7 awards · $161K · 0% one bid
Who wins
Miscellaneous Foreign Awardees
68 wins · $6.8M
Valley Administrative Services LLC
13 wins · $327K · small business
Innovation At Work INC
12 wins · $21M
Jordan Mobile Telephone Services
7 wins · $211K
Magellan Solutions USA INC.
6 wins · $7.8M
Sheargold Limited
6 wins · $101K
Employment Source INC
5 wins · $9.4M
Administracion Nacional De Telecomunicaciones
5 wins · $77K
What gets bought
Support- Professional: Communications · 41IT And Telecom - Mobile Device As A Service · 31Support- Administrative: Other · 21IT And Telecom - Network: Satellite Communications And Telecom Access Services · 16IT And Telecom - Network As A Service · 14Support- Professional: Other · 14Telephone And Telegraph Equipment · 13IT And Telecom - Mobile Device Support Services (Labor) · 6
Ending in the next 12 months
These will likely be re-bid. The incumbent and the price are public now.
Switchboard Services
Career Management Associates Of Iowa, LLC · 256-Network Contract Office 16 (36c256) · ends Sep 2027 · $1.3M · won with 1 bid
Phone Answering Services At Philadelphia Vamc.
Innovation At Work INC · 244-Network Contract Office 4 (36c244) · ends Sep 2027 · $939K · 18 bids
Phone Answering Support Services - Erie Vamc
Magellan Solutions USA INC. · 244-Network Contract Office 4 (36c244) · ends Mar 2027 · $492K · 9 bids
Long Distance And International Rates
Paetec Communications, LLC · Navsup Flt Log Ctr Norfolk · ends Jan 2027 · $205K · won with 1 bid
For Support And Maintenance Of The Telephony And Integrated Systems\Nthat Operate At The Lexington Call Center With Services Being\Nprovided To Unicor Federal Prison Industries At The Lexington, Ky
Tyten Technologies INC · Federal Prison Industries, INC · ends Apr 2027 · $195K · won with 1 bid
Emergent 6-Month Telephone Switchboard Operator Service For The Salem VA Medical Center In Salem, VA.
Innovation At Work INC · 246-Network Contracting Office 6 (36c246) · ends Nov 2026 · $123K · won with 1 bid
Cellphone Services For Rabat, Aug 1, 2026-Jul 31, 2027
Miscellaneous Foreign Awardees · U.S. Embassy Rabat · ends Jul 2027 · $123K · 2 bids
Fy26 Acog Ng911 Emergency Services System For Tinker AFB - Year 3
911 Association Of Central Oklahoma Governments · Fa8136 Afsc Pziob · ends Sep 2027 · $76K
Bid on telephone answering services contracts
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From federal contract award records (SAM.gov), base awards over $10K since fiscal year 2024, updated daily; open contracts from SAM.gov, DLA's DIBBS and state and local boards, updated hourly. "One-bid" counts only competed contracts (open to any bidder) that report how many bids came in.
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